Warranty & Satisfaction Guarantee
We stand behind every job we do. If our work isn't right, we make it right. That's the Ferguson promise.
Workmanship Warranty
Every plumbing and electrical service we perform is backed by our workmanship warranty. If an issue arises with our installation or repair work, we come back and fix it at no charge.
Coverage details and duration vary by service type and are provided in writing on your invoice. Ask your technician for specifics on your job.
Manufacturer Warranties
Equipment we install — water heaters, tankless units, electrical panels, EV chargers, generators, and fixtures — comes with the manufacturer's warranty for parts and components.
We'll register the equipment with the manufacturer and provide warranty documentation so you have everything you need if a claim is ever required.
100% Satisfaction Guarantee
If you're not satisfied with the work we've done, tell us. We'll come back and address your concerns until you're happy. We don't consider a job done until you do.
Call 725-745-4438How to Make a Warranty Claim
- 1
Call or Contact Us
Reach out at 725-745-4438 or email info@fergusonplumbingandelectricalgroup.com. Have your invoice or job date handy if possible.
- 2
Describe the Issue
Tell us what's happening. We'll determine if it's a workmanship matter, a manufacturer warranty matter, or unrelated.
- 3
We Schedule a Visit
If it's covered, we schedule a return visit at no charge to inspect and resolve the issue.
- 4
We Make It Right
Whether it's a workmanship correction or a manufacturer warranty claim, we coordinate and complete the resolution.
Warranty terms vary by service type and are detailed on each invoice. Workmanship warranty does not cover damage caused by misuse, accidents, acts of nature, unauthorized modifications, or normal wear-and-tear. Manufacturer warranties are subject to manufacturer terms and conditions. Contact 725-745-4438 for full warranty details on your specific service.
Ready to Get Started?
Book your service online or give us a call. We're available 24/7 for emergencies.