Frequently Asked Questions
Find answers to common questions about our plumbing and electrical services, pricing, licensing, and more. Can't find what you're looking for? Call us at 725-745-4438.
Services & Scheduling
What services does Ferguson Plumbing & Electrical offer?
We offer a full range of plumbing and electrical services including plumbing repairs, water heater installation, whole-house repiping, electrical panel upgrades, rewiring, lighting installation, EV charger installation, drain cleaning, sewer repair, water leak detection, and 24/7 emergency services for both residential and commercial properties.
Do you offer free estimates?
We provide upfront pricing before any work begins. For most services, we'll assess the issue and give you a detailed quote on the spot — no hidden fees, no surprises. You approve the price before we pick up a tool.
How do I schedule a service appointment?
You can book online anytime through our website, or call us at 725-745-4438 during business hours. For emergencies, we're available 24/7.
What are your business hours?
Our regular business hours are Monday through Friday 7:00 AM to 5:00 PM, Saturday 7:00 AM to 4:00 PM, and Sunday 8:00 AM to 4:00 PM. For emergencies, we're available 24 hours a day, 7 days a week, 365 days a year.
Do you handle both residential and commercial work?
Yes. Our team is experienced in both residential homes and commercial properties including offices, retail spaces, restaurants, multi-unit buildings, and HOA common areas.
Can you handle new construction plumbing and electrical?
Yes, we handle new construction, remodels, and tenant improvements for both plumbing and electrical systems.
Pricing & Payment
How much do your services cost?
Pricing varies depending on the specific service needed. We provide upfront pricing before starting any work so you know exactly what to expect. Call us at 725-745-4438 or book online for a quote.
Do you charge a service call fee?
Contact us at 725-745-4438 to discuss pricing for your specific situation. We believe in transparent, upfront pricing with no hidden fees.
What forms of payment do you accept?
We accept all major credit cards, debit cards, checks, and cash. Ask us about financing options for larger projects.
Do you offer any specials or discounts?
Yes! We currently offer a $99 Water Leak Detection special. Call us or check our services page for current promotions.
Licensing & Trust
Are your technicians licensed and insured?
Absolutely. Ferguson holds active Nevada State Contractors Board licenses for both plumbing (License #0088236) and electrical work (License #0088292). We are fully insured and bonded for your protection.
Are your technicians background-checked?
Yes. Every Ferguson technician has passed a thorough background check. We take your safety and trust seriously — we only send trustworthy professionals into your home or business.
Do you guarantee your work?
Yes. We stand behind our work with a satisfaction guarantee. If you're not satisfied, we'll make it right. That's our promise to every customer.
Are you BBB accredited?
Yes, Ferguson Plumbing & Electrical Group maintains an A+ rating with the Better Business Bureau.
Emergency Services
Do you offer 24/7 emergency service?
Yes. We're available 24 hours a day, 7 days a week, 365 days a year for plumbing and electrical emergencies. Burst pipes, power outages, gas leaks, flooding — call 725-745-4438 for immediate response.
How fast can you get here for an emergency?
We dispatch emergency technicians immediately. Response times vary based on location and demand, but we prioritize getting to you as fast as possible. Call 725-745-4438 for immediate emergency service.
What qualifies as a plumbing or electrical emergency?
Emergencies include burst or leaking pipes, sewer backups, flooding, gas leaks, complete power outages, sparking outlets, electrical burning smells, water heater failures, and any situation that poses an immediate safety risk.
Are there extra charges for emergency or after-hours service?
Contact us at 725-745-4438 to discuss your emergency. We believe in fair, transparent pricing even during emergencies.
Service Areas
What areas do you serve?
We serve the entire Las Vegas valley including Las Vegas, Henderson, North Las Vegas, Summerlin, Spring Valley, Centennial Hills, Enterprise, and over 40 surrounding communities. Visit our locations page for the full list.
Do you serve Henderson?
Yes! Henderson is one of our primary service areas. Our office is located at 9017 S Pecos Rd, Suite 4325, Henderson, NV 89074.
Do you serve areas outside the Las Vegas valley?
Our primary service area covers the Las Vegas metropolitan area. For locations outside this area, please call us at 725-745-4438 to discuss your needs.
Specific Services
What is your $99 leak detection service?
Our $99 Water Leak Detection special uses advanced electronic equipment to locate hidden water leaks under slabs, behind walls, and underground — without tearing up your property. This non-invasive service can save you hundreds on water bills and prevent thousands in property damage.
Do you install EV chargers?
Yes! We're certified to install Level 2 EV chargers for all makes including Tesla Wall Connectors, ChargePoint, and more. We handle everything from panel assessment to permitting and final installation.
Can you upgrade my electrical panel?
Absolutely. Electrical panel upgrades are one of our most common services. Whether you need more capacity for an EV charger, home addition, or your panel is outdated, we'll handle the upgrade safely and to code.
Do you offer drain camera inspections?
Yes. We use state-of-the-art sewer camera inspection equipment to diagnose drain and sewer line issues. This allows us to see exactly what's going on inside your pipes and recommend the most effective solution.
Still Have Questions?
Our friendly team is here to help. Give us a call or book a service online and we'll take care of the rest.
Ready to Get Started?
Book your service online or give us a call. We're available 24/7 for emergencies.